Frequently Asked Questions
Everything You Need to Know.
Essential answers regarding delivery, security, and process.
Frequently Asked Questions
Everything You Need to Know.
Essential answers regarding delivery, security, and process.
What is BoostMaus Choice?+
Included · €0. We select suitable public content using available likes, comments and recency.
Can I choose my own Reel?+
Choose your own Post/Reel. Target-selection service only; quantities stay the same.
Why does My Choice cost extra?+
My Choice lets you choose the target for 8% of the package price.
Which content receives my engagement?+
Profile-wide followers · engagement on one content target
Why do Starter, Creator and Pro require a Reel?+
This package includes Reel Views. Please choose an Instagram Reel.
Does Mini include Views, Comments or Saves?+
0 Reel Views · 0 Comments · 0 Saves
Does Creator include Saves?+
100 Saves
How does BoostMaus work?+
Choose a package or service, enter your Instagram username or content link, then provide your contact email and pay securely in Shopify Checkout.
Do I need to share my Instagram password?+
No. We will never ask for your password or confidential login credentials.
Which package is right for me?+
Starter provides a clear initial boost, Creator delivers broader reach and engagement, and Pro is built for established profiles and campaigns.
When is my order processed?+
Once payment is verified, your order is matched, validated, and scheduled for execution.
Can I use multiple profiles?+
Each order is dedicated to one Instagram profile. For additional accounts, please place separate orders.
Which payment methods are available?+
All currently available payment methods are displayed directly during Shopify Checkout.
What happens after payment?+
Shopify confirms the transaction. Your order is then processed under your unique order number.
Where do I enter my Instagram username?+
After selecting your package or service, enter your username or full profile link on the order page.
Can I check my order status?+
Yes. Use your order code and the email address provided during purchase on our Order Status page.
Will I receive a receipt for my accounting records?+
Yes. Your official purchase receipt and order confirmation are sent directly by email.
How will I know about order progress?+
We email you whenever your order reaches an important stage. Our customer service is available 24/7 and can assist you in writing in your own language.
What should I do if I have a question or need help?+
Please contact our customer support team at boostmaus@hotmail.com. Include your order number, Instagram username, and a short description so we can help you faster.