Save a useful record
Note the username, previous and current counts, dates and any recent profile changes. Keep screenshots and your order reference.
A snapshot cannot establish who left or why; do not label every drop a platform penalty.
Check the profile and account notices
Make sure the order still points to the correct public profile. Check Account Status for any notice, without assuming that an empty notice list proves a particular cause.
Never send your password or a two-factor authentication code to support.
Check your Instagram profileUse the protection you already purchased
Look at the original order: was refill selected, is its period still open, and is this loss covered? Contact support with the record before placing another order.
Free trials and purchases without refill must not be treated as protected orders.
Decide what to do next
Let support clarify the existing case first. For a later purchase, compare audience scope, delivery pace and refill conditions on the product page.
Keep genuine content feedback separate from paid delivery; no package guarantees permanent retention or sales.
What to check first
| Observation | First step | Avoid |
|---|---|---|
| Count decreases | Record dates and numbers | Assuming a penalty |
| Profile was changed | Confirm the correct target | Repeated changes during delivery |
| Paid delivery loses followers | Check order-specific refill terms | Buying again before review |
Sources & methodology
Official sources, research and market data used for this guide.
Your next questions
More detail to help you decide what to do next.
Separate measurement, advice and commercial services.
Follower count and post interaction rates operate as separate algorithmic signals.
A visible follower count can affect first impressions, but follows and bounce behaviour also depend on content, audience fit, and context.
BoostMaus offers follower packages for supported public profiles without a password. The relevant product page shows the quantity, current EUR price, and delivery option.
Purchased followers do not guarantee organic distribution, viral reach, active sales, or recommendation eligibility. They support only the visible follower count.